Job Summary:
In this key role the Sales Manager manages the day-to-day activities of the HPNE Sales team. The SM is responsible for the overall customer satisfaction and retention. The SM is in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with HPNE’s marketing department on lead generation. The SM is responsible for overseeing the activities and performance of the sales team by tracking sales goals, setting individual sales targets, and facilitating the ongoing training of HPNE salespeople.
Supervisory Responsibilities:
• Sales Team Members
Duties/Responsibilities:
The responsibilities will include but not limited to:
▪ Provides leadership to the sales team planning and directing the hiring and training of new sales representatives
▪ Directing and coordinating all sales activities
▪ Consults with potential customers to understand their needs; identifies and suggests products, or services that
will meet those needs
▪ Preparing sales budgets and projections and approving expenditures
▪ Tracking and analyzing sales statistics based on key metrics
▪ Handling and resolving customer complaints regarding a product or service
▪ Acts as company representative at trade association meetings
▪ Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
▪ Perform other projects and duties as assigned by the CEO for the overall benefit of the organization
Required Skills and Abilities:
• Excellent verbal and written communication skills
• Excellent sales and customer service skills with proven negotiation skills
• Strong supervisory and leadership skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software
Education and Experience:
• Bachelor’s degree in a science (Biology, Biochemistry or Chemistry) or engineering area preferred
• 7 + years of sales experience required
• 5 + years of sales leadership experience required
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer
• Travel to client sites – day and overnight travel
• Must be able to lift up to 30 pounds at times
High Purity New England is an equal opportunity employer.
If you would like to apply for this role, please send your resume, cover letter, and a brief message detailing the role you are applying for to [email protected]